1. What is accountcheap.com about?

Accountcheap.com is a massive network for MMOG that sells large quantities of accounts, gold and items. Our main goal is to offer the best selection of MMOG game accounts, especially the wow accounts and game currency. Anyone interested in buying an account can browse our items using our advanced search function before making a purchase

1.Do you sell game currency or items?

The answer is yes. Beside account, we sell game currency and items as well. Also we provide nice powerlveling service now.

3.Is this business safe or legal?

Ugamegold has been in the virtual trade industry for years. During these years, we have achieved a proven sales track record and established a loyal customer base. We are well known for our quick response, game variety and most importantly, our price has been very competitive compared to our worthy competitors. Our business mainly involves trading which implies that we buy from gamers who are willing to sell their excess virtual currency or item and then we will resell it to an individual buyer who is interested in the item or the virtual currency by no means undermining any party's interest.

4.By what is the value of the account determined?

The value of each account is determined by several factors including the level, server, class, equipment and skills, and an overall expression of our supply and demand at any given time for the account for the account based off on its characteristics

5.How do I purchase an account here?

Step 1. Select your game: To purchase an account from accountcheap.com,first select your game.
Step 2. Browse Accounts: Next, you can choose to browse the full account selection or clarify your search using the advanced search function. Using the search function is recommended, as there can be hundreds of accounts available at any given time and the selection can be quite daunting.
Step 3. Make Purchase: After a suitable account has been selected, click the button "buy now". After entering payment information and a few contact details, you can complete the purchase.
Step 4. Transfer of Ownership: The final step in the account purchase process is transfer of the account details and on our live help. Congratulations on your purchase and best of luck gaming!

6.Why do your prices change so frequently?

We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

7.What kinds of Payments do we accept?

Paypal is our favorable online payment for small and medium size purchases. Having your Paypal account verified and ensuring that your delivery and contact information is up to date will speed up delivery of your order.
While for larger orders,'we may require Western Union as a payment mode. Please do contact our live chat help system to enquire in how to send us your payment through Western Union.

8.Can I give in game currency instead of cash for an account?

No. At the moment we do not accept in game currency in lieu of cash.

9.What should I do after sending the payment to buy an account?

After sending the payment to us, you should contact our livehelp as soon as possible, then the customer support representatives will help you to finish the transaction, and send the information to you.

10. If I buy an account, how long does it take to complete the order?

Purchase orders are normally completed within 30 minutes. You can be online and playing within the hour!

11.Can I change the email myself after I buy an account from your website?

No, you should contact our livehelp 30 days after you buy the account, then our customer support will help you to change the email, and transfer the ownership totally to you.

12.Can I transfer a character I purchase to another server?

13.What should I do once I have received the account details?

Once you have completed an account purchase the login and password information will be sent immediately. The email address attached to the account will be available for alteration one month after the purchase, to ensure quality assurance. To complete the email change after the waiting period, visit our live help and our customer service agents will assist you.

14.May I know in which way the gold shall be transferred?

The gold you ordered will be transferred to your character via in-game mailing system or by face to face delivery. We prefer the latter one because we can give the gold to you instantly, and you can use it and enjoy the game after you get them. Thank you for your cooperation.

15.How do you level my character?

We relies on strictly enforced internal policies to safeguard customer game accounts. Every single character is leveled by 2 master players that conduct him in an ethical manner in the game. It goes without macros, dupes, and game bug exploits, and other such foolishness will never be used. Your character will be leveled the safest way possible: by going through the grind. We also do some of the quests for you during the power leveling if not much time consuming.

16.If I want to login on my account during the powerleveling, what should I do?

You'd better not login in. It is dangerous for your account, because the IP frequently changed. Of course, it is ok if you want to login. Please contact our LIVE HELP, then our friendly operator will help you to arrange your issue.

17.I have several characters under the same game account; can I log in to ? play another racter while you are leveling up one of my characters?

Our professional players do 24/7. Your login would interrupt our work, which may delay the powerleveling service or cause an important quest's failure. If you really need to log in please contact our support to set up a specific time so our players could quit for a while to let you log in.

18.Do you use bots or macros?

We do not use any bots or macros to perform our services. We have lots of employees players that personally work on your character. This ensures your character is leveled the safest way possible.

19.Why do you sometimes need to call me when I've made an order?

1) There may have been an error on your order, a mis-spelt character name or complications with payment.
2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available.
3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers.
4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having.

20.Is it safe for the privacy of my details?

Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.